1. Free home pick-up
You have 10 days after receiving your order to exchange it for another size or request a refund. To do so, you can request free home collection and we will send a courier to collect your parcel
Please insure that products has all its original tags, else it will not be replaced.
Request home collection
Please write an email with details of your order and reason for return / Exchange and you will receive a confirmation e-mail with full details of your request.
2. Prepare your parcel enclosing the delivery note
Pack the items securely, in the original packaging if possible, and enclose the delivery note. You must state on this document whether you want to change the size or a refund and the corresponding articles.
3. The courier will come to your home address to collect your parcel
Our courier will contact you in the next few days to confirm a date and time to collect the items.
In case of returns, the refund will credited in your account within 10 to 15 working days from the date we receive your parcel at our warehouse.